Orders that move
Manage pickup orders from order to handoff without friction or delay
Orders flow, nothing gets lost
Every pickup order moves through a single system. Your team sees what's ready, what's pending, and what needs attention right now. No more searching, no more confusion.
Real-time order queue visibility
Automated customer pickup notifications
Priority flagging for time-sensitive orders
The In-Store App connects to the full platform
Merchant Dashboard
Pickup performance, prep time analytics, and AI demand forecasts — all in your main dashboard.
Zimam AI
Demand forecasting and customer intelligence powered by the same AI engine across every product.
In-Store App
Pickup customers earn the same loyalty points as in-store — one unified profile, one experience.
Merchant App
Monitor live pickup queue and receive demand alerts on mobile — wherever you are.
Customers know when their order is ready
SMS and email alerts reach customers the moment their order is prepared. No guessing, no wasted trips to the counter.
Your team sees every order in real time
Live status updates keep staff informed and customers confident. Orders move from kitchen to counter without gaps or delays.
Customers signal arrival and skip the line
Let customers notify you when they arrive. Your team brings the order out. No confusion, no waiting inside.
Set when orders can be picked up
Define your own pickup windows. Manage demand, protect your kitchen, and keep operations running at the pace you set.
Pickup orders sync with POS and payments
No manual entry. No duplicate orders. Everything flows from your POS straight into pickup management and payment processing.
From order to handoff in one flow
Zimam handles every step. Your team stays focused. Customers get their orders on time.
Customer places order
Order arrives in your system instantly. No lag, no confusion about what needs to be made.
Kitchen prepares
Your team works from a clear queue. Priority flags highlight orders that need attention first.
Customer gets notified
Automated alert tells them their order is ready. They know exactly when to come pick it up.
Handoff confirmed
Order is marked complete. Your system records the transaction. Everything is tracked and accounted for.
Orders move without bottlenecks
Organized queues and clear priorities cut wait times. Your team works faster. Customers leave satisfied.
Customers know what to expect
Real-time updates remove uncertainty. Customers arrive when their order is ready. No surprises, no frustration.
Staff stops hunting for orders
Automation handles notifications and tracking. Your team focuses on preparation and service instead of searching.
Smooth pickups build customer loyalty
When pickup works this well, customers come back. Reliable service turns one-time orders into regular business.
Real stories
Merchants cutting wait times in half
Ready to streamline pickup
See how Zimam handles orders from placement to customer handoff
